Dear Kelzpem We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. Nearby attractions include Playa Chac Mool (0.2 miles), Tornado (0.09 miles), and Playa lagarto (0.2 miles). 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program, 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping, 2 points per dollar on all other eligible purchases, Earn a free-night award each card renewal month (up to 35,000 points), Receive 15 elite night credits to jump-start status, Must spend $60,000 in a year for second free-night award. While rain showers are great in theory (and definitely pass the Brian Kelly shower test), anyone with long or thick hair will tell you that they aren't always the best for washing and conditioning your hair. DonJulio 70 is available at some locations for DC members, but we encountered being told we had to pay $10 for that in some places in the resort and for sure in L18. Their blow dryer is amazing I dont care how thick your hair is it is more than sufficient. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. But for heaver fabrics that need more than a small hand-held steamer for wrinkle remover, that could be an issue. We're glad to hear that you enjoyed the entertainment and the service provided by the staff, particularly Samantha and Jesus. Wow, its beautiful up there. Step into one of our 458 posh suites to recharge in luxury and revel privately. Otherwise, the stay was not what I had hoped. Level 18 | Royalton CHIC Cancun Since Royalton Luxury Resorts will be joining the Marriott Bonvoy portfolio, I was excited about the prospect of earning Bonvoy points especially after a year of little to no earning. Of course, there is a downside to being smack in the middle of the busiest tourist zone in Cancun. Many travelers enjoy visiting Zona Arqueologica El Rey (4.1 miles) and Scorpions Temple (1.3 miles). Sports bar DJ here a couple of nights and they were great at getting the crowd involved, service here could be a little slow, but order 2 drinks at a time, all you have is time so just enjoy or walk out and get a drink from the martini bar. Our main courses were both large portions neither of us could finish our meals. Like most hotels and resorts, they do require you to have a card on file for incidentals. They are brand new and having some growing pains to get through, I am confident that soon it will be as inviting as its sister resort the Royalton Riviera and the views can literally not be beat! Soak up the sun by the rooftop pool, unwind in an elegant cabana with your favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. Again, Erick was amazing and was there for moving our things and taking care of every detail. We didnt eat at the Mexican Agave restaurant. If you want sun head to the roof top you are diamond and have free access and there is plenty of it. You get a three-course meal: a starter, sushi and a main dish. Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Best regards, Luis Quintero, Royalton Chic Cancun, Hotels near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Features, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Pool, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Rooms, Adults Only and Adult Friendly Resorts Cancun, Hotels with Complimentary Breakfast in Cancun, Hotels near (PCM) Playa Del Carmen Airport. CHIC by Royalton Luxury Resorts is a 323-room upscale all-inclusive with contemporary decor and a happening vibe. If you're looking for exciting nightlife and a more tourist-focused experience, the hotel zone is a great place to be. I dont think I had any premium alcohol with DC unless I went to the lounge and did it myself. This is a great place if you want a lot of entertainment. It sounds like you felt very welcomed and comfortable during your stay, which is what every guest hopes for. We are happy to know how much you enjoyed your stay at Royalton Suites Cancun, especially for the fitness classes, refreshing beverages and customer service. This site does not include all credit card companies or all available credit card offers. The drinks are very watered down. Cancun International Airport (CUN): 11 miles . My one complaint is that between a busy lobby, the music playing, plexiglass separators and masks, it's a bit hard to hear what's being said. Treat yourselves to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping. So my words of wisdom is to lower your expectations. Had a wonderful time during our stay at the Royalton Chic. The resort also offers fitness classes to guests, including sunrise yoga, kickboxing, boot camp classes, zumba and more. The beautiful, private, white sand beaches are absolutely swoon-worthy! Highlights: - Gym - Coffee shop - Mexican restaurant - Location Drawbacks: - Lack of craft cocktail options. Considering we were in the middle of the hotel zone, I'm shocked that we were unable to get any local recommendations (we were looking for local fare, but at the very least, I figured we'd get pointed toward Senor Frogs or Coco-Bongo). The staff makes sure to inform you of cabanas, bottles and hookah to keep the party going (for a fee which takes away from the all inclusive and Diamond club experience). We were all Diamond Club, so we were rushed into the Diamond club reception area, which was crowded even for just our group of 14. It was amazing! Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Another annoying thing was we didn't even know the perks of DC and figured it out by asking other guests. Keep up the great energy and the good vibes. Perfectly located in the exciting heart of Cancuns famed Hotel Zone, we are just 35 minutes from Cancun International Airport and close to luxe shopping, nightlife, ancient Mayan sites, and more. Royalton CHIC Cancun. The resort map on the TV was blurry, and there was no easily-spotted signage to point me in the right direction. I would come back just to have Jonathan as my serve. Camera crew They little guy taking photos was great, he worked with our group and got some good ones. The amount of effort the animation team puts into entertaining the guests is amazing. But the music and lights from down below made it hard to go to sleep without closing the curtains and the ever-changing colorful lights still seeped in through the cracks between the two curtains. The finest experiences and elevated luxuries are yours to share when you upgrade to the Diamond Club. Appears very upscale. We ended up paying for a Saturday "romantic" dinner ($150) because we couldn't lock in a reservation for the night and didn't want to do the buffet again. Plus, your own feed of TPG content. The shower was spacious and came with two shower heads a rain shower head and a detachable wall-mounted hand-held shower head. We felt so welcome and comfortable during our stay. Thank you again, and we look forward to seeing you on your next trip to Royalton Suites Cancun!Luxury RegardsJorge CastroGeneral Manager. Each received opinion is very important to be able to offer a better service. Roof top pool We were diamond so no extra cost for us, it was gorgeous up there, but the wood decking hot, where shoes to the pool steps and be careful a little slick. We had not met Alex at this time, but he was also our butler and he too was amazing, always checking on us, to see if we needed anything, another valued asset to your resort. Make sure to sign up for TPG's daily newsletter and never miss a hotel review. Erick texted me so that I could message him, again what a dream. But the only additional charge to the room not included during booking was an environmental tax that only added $2 and some change to the bill. Year Built: 2019. Gets crowded quick and it's first come first Congratulations on your honeymoon! Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. He is very personable and noticed other tables he was waiting on taking pictures with him and even gave him hugs before they left. Coffee shop and ice cream we all tried it ordered iced coffee from there and tried the ice cream and cookies and little sandwiches, nice little option. Restaurants If you have a large group like we did, they split us up 10 and 4 but still served us family style, so they brought us out different appetizers and entrees, instead of us getting to select, it was that way at Italian Grazie, Asian Jade and Roof Top Level 18. And the music played during the performance was very loud. We may receive compensation when you click on links to those products. 2x points on all other eligible purchases. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. See 5,067 traveler reviews, 7,729 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, ranked #33 of 274 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. There are markers on the floor to promote social distancing while you wait in line, and they take your temperature before you enter. But like the spa, the gym was incredibly difficult to find. Then they put us in the wrong room. Some of my favorite restaurants were, Grazie their Italian restaurant, Scores Sports Bar which we had for lunch everyday, Hunters - delicious steak, and lastly the Breakfast buffet which had endless variety from freshly made omelets to fresh pressed juices and smoothies with an amazing beach view. CHIC by Royalton Luxury Resorts - Oyster.com It was amazing. Offer ends 5/3/23. Never miss a sporting event while on vacation. 2023 Royalton CHIC Cancun. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future. Our first full day there, we took an afternoon walk just to see what was down the hotel zone strip. For a place that attracts numerous Americans, the staff's ability to speak English was far more limited than I would have expected. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. An Autograph Collection All-Inclusive Resort - Adults Only. Lastly one of my favorite things DC offered was access to the rooftop pool. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. 5 Great Reasons Why You Should Visit Cancun's Royalton CHIC Suites This You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! He even brought me iced coffee most mornings. Your positive feedback helps to continue offering great quality options and service. There is a spa at the resort, but it's hard to find. I have shared your words with the corresponding department. Try to get to the pool early to snag a good spot. Property Information . There were plenty of lounge chairs and we never had a problem getting one when we did go over there. And if you'd rather avoid the waves and sand in favor of the pool, the infinity pool is situated right at the edge of the property, overlooking the beach. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 Rooftop Cabana Lounge. Then I feel like we got the crap room with king bed. The vibe team hangs out here so there is always something going on, and it is usually pumping. Their gym would be a nice gym for at home but for a resort it is amazing. Pools Diamond club pool - where we spend most of our time, service was good, and we never had an issue getting chairs for our group. I don't drink much hard liquor but it appeared that premium liquor was almost always out for our fellow vacationers. We made the best of it and poured shots of Don Julio, and mixed some other drinks, including popping a bottle of champagne, but no diet coke in the refrigerator we had a diabetic in the group, so he really needed the diet soda, we asked for some but never got it. We also could order bottles, we got a rum, some got Grey Goose, others champagne. Diamond Club. is a senior content operations editor for TPG focused on helping our broader editorial team bring news, features and advice to our readers. Thank you for your preference and visit to our Resort.Luxury RegardsJorge CastroGeneral Manager. Number of persons. Wish I couldve stayed elsewhere and unfortunately will not be back. Me and my best friend had a lovely Girls trip at the Royalton Chic. more. It's harder to escape the crowds, for one. Not to mention impeccable service from our server Ernesto! Cancun is one of the most popular tourist destinations in Mexico, which is currently one of the international destinations U.S. citizens can visit without needing a negative COVID-19 test (though you will need a negative test to reenter the United States). *** Big shout out to Angel who was out waiter at Jade*** He made up for a lot of the issues we dealt with by his service. We hope to receive you again very soon.Luxury RegardsJorge CastroGeneral Manager, Nice hotelvery clean. If you get a chance, visit Isla Mujeres and rent a golf cart and drive around the Island to check things out. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Of course I must also mention my favorite and the best bartender Caesar..II'm still dreaming of those Margaritas. We were very pleased with our new room. Treat your special someone or friend group to the unexpected delight of a dinner on our pristine beach. Terrible conditions for relaxing, so I avoided the room. Also the rest of the staff was so lovely and helpful at all times. The beach cabana also had good food and service although I cant remember our server name unfortunately but he was fast paced with a positive attitude. Royalton he is a dream employee, please take good care of him and keep him happy because he keeps your guests very happy. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Room service took an hour to get to our room, and one person had to man multiple stations at the buffet. As it turns out our room was given to one of them, so we were relocated from 14 floor to 12 (which is not Diamond club) they tried to tell us that they have Diamond club rooms on all floors, but the website distinctly reads that Diamond club is 13, 14, and 15 floors. Sitting 18 stories above the glimmering lights of the Cancun Strip, the newest Royalton feature. Dear christineb1201Thank you for sharing the positive points of your stay, particularly for the service of our staff, facilities and food. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. Someone who loves live music and nightlife isn't looking for the same type of resort as someone who prefers relaxing days and quiet evenings. Day 4 we found out we could utilize the spa pools as a DC member and did so that AM before our flight. And of course, the meal wouldn't be complete without a round of chips and guacamole. From other butlers, you could see them taking care of their guests. Considering this is the type of hotel that encourages dressing up for dinner and checking out the nightlife the hotel zone has to offer, I would have expected a better setup in the room for getting ready. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. Score sports bar, was another favorite of ours, typical sports bar food. You rock!!!! We didnt pay for diamond club but im not sure its really worth it, Jonathon and Able were the absolute best severs. The city's infamous hotel zone is home to a number of resorts that cater to just about every type of traveler. Now $375 (Was $592) on Tripadvisor: Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Cancun. I paid extra for diamond club king bed and didnt get that. Food and drinks were very good and the hotel is beautiful. The pool was gleaming, not a lot of people though (not a bad thing). With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. Something to note across the board at almost every restaurant was the chairs. The sushi, however, was medicore. Check here before booking an award fare. What are some of the property amenities at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Yes, guests often enjoy the ocean view available here. We hope to see you back at the Royalton Chic for another fun and memorable stay in the future!
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