This can apply to personal goals, family life, career development, or any other element of your personal life. As mentioned above, poorly set OKRs can bring in a handful of challenges for the entire organization. For each objective, you should have a set of two to five key results. In conclusion, the OKR system can be highly effective in planning and tracking technology projects. Manage OKRs in Viva Goals | Microsoft Learn This guide explains what they are, how to use them, and examples for developers and managers. Therefore, you should align top-line OKRs with your organizations mission, vision, and north star values. The OKRs methodology is a system for setting, cascading and communicating goals throughout your company. As such, instead of attempting to define OKRs at an individual level, its far more effective to take a team-level view in which performance reviews and compensation are tied not to individual goals and metrics, but to the extent to which individual contributors support their teams objectives and key results. Instead of a cascading approach, the process isbi-directional theOKR setting processincludes everyone in the company! An important aspect of IT infrastructure comprises the network infrastructure. Visit our Help Center for support. Here are some reasons why OKRs can be a great choice for your IT department: OKRs can help IT teams overcome several challenges they may face. Objective: Reduce operations costs by 20 percent. Fix five mid-level bugs in the first quarter of the year, Increase code covered to 80% by March 30th, Revise the documents for every feature created or updated during this quarter, Have coffee or lunch with 3+ colleagues from another department, Join an online channel, such as Reddit or Slack, relevant to your project/niche, Complete two projects in the role of the lead engineer, Conduct at least five recruitment interviews in your organization, Hire one Typescript engineer by the end of the quarter, Use Typescript on five new projects this year, Update the codebase to use the latest version of React, Revise the hiring process to make it fairer. Its a shift in mindset where the question changes from "were we busy doing the tasks?" What are OKRs? Objectives & Key Results Guide [2023] Asana Are you ready to implement the OKR system in your technology project? This is also an opportunity for employees to learn about big and small wins from different departments too. However, OKRs software development teams set properly exceed all the disadvantages and can be a powerful tool for driving success. Know what customers like you think about us. Tune in to some of your industry peers and leaders and learn how OKRs have benefited their organizations. Recognizing the key Results that matter to business will help in crafting OKRs. But in the recent past technology industry has yet again turned upside down. 45 OKR Examples, Write Effective Objectives and Key Results - Paycor Typescript is a notable language for software development. For example, one of your key results may be to get a 4-star rating for the customer support on the app your software team has designed. But in the workplace, OKRs are a team-based goal setting methodology. KPIs or Key Performance Indicators gauge or assess the performance of a team, project, individual, program, or action in a certain period. Share your experiences in the comments! Increase number of training sessions for end-users on security breach response actions from 0 to 2 in a quarter. OKRs are not a new bug tracking or agile project management tool. Let's see how this may work on an example. Static goals that arent regularly reviewed and revised as the operating environment changes quickly become stale and meaningless. Learn how to start using OKRs and roll them out successfully by e xploring the real cases of how COSMOTE PAYMENTS & efood execute their strategy through OKRs, the most successful and simple management framework.. Scroll down to register for free . OKRs are a concept initially developed by technology giant Google in the 1990s. Do we need to set company OKRs, individual OKRs, or both? OKRs can also create a sense of ownership and responsibility by holding teams accountable for achieving their objectives and key results, which can motivate them to work towards achieving their goals. Companies should use an employee communication platform available on both mobile and desktop to meet the needs of a hybrid workforce. 60+ OKR Examples - How To Write Effective OKRs 2023 | ClickUp While technology has changed a lot since these OKRs were written in 1980, the basis of the OKR goal-setting technique has not. An objective should motivate and challenge the team. A large number of IT companies face regular challenges in application development, scalability, delivery lead time and increased unit test coverage. About 60% of the OKRs should come from leadership levels (to collectively align all company operations), while the rest (40%) could be left to teams and individuals. When you have specific objectives, you know how your everyday tasks align with the result you want to achieve. Building technical knowledge could be an objective for the quarter or the year as it helps engineers progress to higher job positions. For the first part, you can decide on using percentages or a scale, anything you think it's working better. 10 Great Examples of IT OKRs | IT OKRs | Profit.co IT OKRs should be reviewed regularly, typically on a quarterly basis, to ensure that progress is being made towards objectives and to make adjustments as needed based on changing circumstances or priorities. KR 3: Implement a process to track and reduce the amount of unnecessary hardware inventory. That's right:scoring .7 on a key result is considered a success! Bonus: See how Spekit uses ClickUp to track quarterly OKRs! Comments? OKRs use a simple and highly stretch goal-setting tool that can be tailored to suit any purpose: Companies as diverse as Twitter, The Guardian newspaper, ING Bank, Airbnb, startups, and technology firms use OKRs. Only 16% of the employees report that their companies can effectively set and communicate goals. Transparency allows team members to hold one another accountable and track progress mutually. Key Features: OKR hierarchy view lets you and your team visualize your company's OKRs and their alignment across the entire . This mix of a big yearly target with the smaller quarters can help the organization learn how objectives in one particular area contribute to the entire organization. Agile portfolio management helps large teams and developers efficiently manage projects. However, you may become overly focused on this. Additionally, software engineering is a fast-paced niche, which means annually set key results can become outdated pretty quickly. While it's highly desirable to set stretch goals, it's also crucial to be sensible about the resources and the overall situation. The following five steps can help your organization move forward with OKRs: Step 1: Learn. Importantly the Marketing Data team can add in improvement objectives that might make them a better team and provide a better service. Please try again later. OKRs help align the entire IT department towards a common set of goals and objectives, focus teams on the most important tasks and outcomes, allow for flexibility and adaptability in response to changing circumstances, create a sense of accountability for teams and individuals, encourage transparency and visibility of progress towards goals, and increase employee engagement and motivation. Helps teams focus on the most important tasks and outcomes. #1: Information Security Transparency: Breaking down silos on a team and individual level. More importantly, everyone gets held accountable for their actions, or lack thereof, if the key results are not satisfying. Because of this, it is an effective mechanism for aligning top-down strategy with bottom-up, team-level commitments to intermediate goals in support of that strategy. Do weekly check-ins. No credit card is needed. KR 2: Achieve at least a 20% reduction in infrastructure costs after the migration. Additional features support cross-functional team engagement. The challenge here, is for the leadership team to be able to convert company level OKRs, both quarterly or annually, into team outcomes. All teams should get introduced to this objective and create their OKRs around it so that individual efforts all align with the big picture. With the given examples, one can start the OKR journey seamlessly. As Steven Covey wrote in The Seven Habits of Highly Successful People, begin with the end in mind. That fits perfectly with identifying the objectives you want to reach. What Matters: Software engineering OKRs and examples Key results: are a set of metrics that measure your progress towards the objective. An OKRis a popular management strategy that defines objectives and tracks results. Where OKRs track the results of execution, Jira Align provides aclear insight into objectives, key results you track, and the work toward delivering objectives. Meanwhile, in an OKR, a set objective is associated with results. Get your free trial today and see how Revelo can support your OKRs. They develop plans without particular order, which can cause mentioned issues with OKRs. OKRs align your entire organization to strategy, shifting focus from outputthe everyday work of your teamto outcomes, which are the results of that work. While OKRs work as a strategic framework, KPIs are the measurements in a framework. That's why leaders should communicate with teams and inspire them to be transparent when sharing OKRs. For instance, each one of the OKRs software engineers will know that they're doing something that contributes to the whole story. The IT department can use OKRs to define and track goals and objectives related to technology infrastructure, business process optimization, innovation, customer experience, talent development, cost optimization, and other areas. For more tips on marketing OKRs, read our in-depth guide. . In our example, the key outcomes include redesigning the database to allow quicker user access or less than 1000ms hang time. Objective: Increase the speed of software development, KR 1: Reduce the average time it takes to complete a sprint by 20%, KR 2: Increase the number of code commits per week by 30%, KR 3: Achieve a 95% code coverage for automated tests, Objective: Improve the quality of the software release, KR 1: Increase the number of high-severity bugs caught before releasing by 50%, KR 2: Reduce the average time to resolve bugs by 30%, KR 3: Achieve a 90% satisfaction rating from stakeholders on product quality, Objective: Improve server uptime and performance, KR 2: Improve server response time by 20%, KR 3: Reduce the number of support requests related to infrastructure by 30%, Objective: Increase the level of protection against cyber attacks, KR 1: Conduct quarterly penetration tests and identify all critical vulnerabilities, KR 2: Implement two-factor authentication for all employees by the end of the quarter, KR 3: Achieve compliance with all industry-specific security standards, Objective: Increase the accuracy and usefulness of data analysis, KR 2: Achieve a 95% accuracy rate in data analysis, KR 3: Present at least 3 actionable insights to stakeholders every week, Objective: Launch a new product or feature, KR 1: Conduct market research and identify at least 3 customer pain points to address, KR 2: Develop a product roadmap and achieve sign-off from key stakeholders, KR 3: Launch the new product or feature within the agreed-upon timeframe, Objective: Improve user satisfaction with the software product, KR 1: Conduct user testing and identify at least 5 usability issues to address, KR 2: Improve the app store rating by 0.5 stars within the quarter, KR 3: Increase the number of returning users by 10%, Objective: Improve customer satisfaction with technical support, KR 1: Achieve a 90% satisfaction rating from customers in the quarterly survey, KR 2: Resolve at least 80% of customer support requests on the first contact, KR 3: Implement a knowledge base and self-service portal for customers, KR 1: Identify and eliminate at least 2 redundant software applications or services, KR 2: Reduce the amount of energy consumption by 10%. Achievability ensures that the objective is realistic. Click on the Goal name within a ClickUp task to jump to the Goals page. By focusing on these areas, IT teams can ensure that their employees have the skills and knowledge they need to be successful and that they are continuously learning and improving. However, theres no mention of tracked data errors or the future goal. How to create shared OKRs for multiple teams Log in to Viva Goals and create a new OKR. Rich Sparks is a Jira Align Solution Architect, working with companies to help them realize the benefits of using a scaled agile approach to achieving their desired business objectives. In other words, there are no secrets when it comes to OKRs. A key result answers the question: How will we know if we met our objective? Whether youre in the middle of a restructure in your business, looking for company goals inspiration for the next quarter, or seeking writing tips to improve your objectives and key resultsweve got you covered! OKRs: How to start & roll them out successfully OKRs are really an alignment between strategy and execution. An objective answers the question: Whats the immediate problem, change, or desired outcome we want? Technology OKRs: Guide & Explanation 2023 GITNUX Access more than 40 courses trusted by Fortune 500 companies. Examples of OKRs for Software Engineering Teams - Revelo Breaking down the objectives into manageable chunks makes it easier to achieve them. And if teams have to work with other partners in the organization to reach high-level objectives, those teams might collaborate and write OKRs together to ensure proper alignment. Despite this, there is always ambiguity and debate around creating OKRs for Information Technology companies, especially for engineering teams. Let's explore the difference between OKR and KPI through an example. ), Youve most likely seen this OKR formula: . Improve product reliability: Reduce system downtime by 25% in the next quarter through proactive monitoring, optimizations, and frequent testing. On the other hand, KPIs evaluate the performance of an organization over time. A shared objective and quantifiable metrics can help a team to coordinate their activities, align with stakeholders, and act with more than just their own immediate goals in mind. Key result 1: Complete an online course in data analytics and achieve a score of 90% or higher on the final exam; What are OKRs and Why Does Your IT Team Need Them? - Yamaha Corporation Theres no way of knowing if installing the latest release made things better, worse, or had no effect. Its important to set objectives that are challenging yet achievable within the given timeframe and resource constraints. For example: Objectives: Reduce the number of data errors in the system, Key results: Installation of release 10.0 of the vendor package. On the other hand, employees get recognized for their work and feel more appreciated. The aim is to have the line on the graph decline as the sprint progresses, indicating steady progress. More than that and no one will remember them. Improve WAN Links performance management by decreasing the number of WAN bottlenecks from 12 to 6 per quarter. Free OKR Examples & Samples | Smartsheet Start exploring what OKRs can do for your business. Aim for quarterly instead of annual objectives to manage targets easier, Encourage your teams to send you their prioritized list of problems and issues, Does the written objective leave no room for interpretation? KR: Train 50 percent of team on new cloud backup. Software engineers may want to network with other teams and individuals in the organization, such as sales or human resources. In one sentence: You complete a set of key results to achieve your objective. There are a couple of key points in this definition. I will __________ (objective), as measured by __________ (key result). 20+ OKR Examples and a Cheat Sheet to Creating Correct OKRs Where do we start? OKRs have two important parts: The objective you want to achieve and the key results, which are the way you measure achieving the objective. While most companies set goals, only 16% of knowledge workers say their company is effective at setting and communicating company goals. (Hint: this is where youll convert good OKRs to effective OKRs! Allows for flexibility and adaptability in response to changing circumstances or emerging priorities. Increase number of data centers in the EU region from 3 to 6, Reduce the data backup time from 90 mins to 30 mins, Increase the number of disaster recovery sites from 2 to 6. Data processing can be enhanced by increasing the number of data centers and disaster recovery sites. Thats because agile planning calls for a regular, planned cadence of checking the progress of development, evaluating the context of the enterprise (the competition, customer requirements, regulatory requirements, market conditions), and making adjustments based on this information. These quantifiable outcomes are called key results, and are used to measure how successful teams are with respect to their objectives. Often, when setting goals for the organization, many software teams use OKRs and KPIs interchangeably, although they both have different purposes. Sign up for more agile articles and tutorials. KPIs or Key Performance Indicators gauge or assess the performance of a team, project, individual, program, or action in a certain period. Heres what one software engineer came up with: Objective: Improve my coding skills and achieve a mid-level software developer rating by the end of Q2 2021. Suppose the software engineering teams set OKRs for the year. This objective focuses on monitoring important KPIs that measure the reliability of the IT infrastructure of the company. Introduced and popularized in the 1970s at Intel, it has since spread throughout technology companies as a way to help employees understand and be engaged in an enterprise's charter. OKRs are industry agnostic and it is clearly focused and create transparency in departments like IT where they work along with other teams to deliver their objectives. ClickUp Goals (made public or private) can be used to track any measurable achievement. Weekly sprints and team meeting conversation revolve around tactical items. A typical example of an objective for this KPI could be "Reduce the number of tasks completed in the final day of the sprint." But if the key results are not well set, they may not apply to every team member's work. Key result 1: Reduce the number of meetings by 25%. OKRs: The Ultimate Guide | Atlassian It's essential to keep in mind that key results should strike a balance between short-term and long-term goals, with each KR having a clear purpose that aids in achieving the overall objective. While reducing bugs certainly should be a goal for every software engineer, if employers tie performance reviews and compensation to achieving key results like these, their employees will simply choose less risky work to do (a mistake that many organizations continue to make, despite experts advice to the contrary). Objectives and key results, or OKRs, have become one of the most popular frameworks for teams looking to plan and measure the success of their work. Your objectives should support your mission and your companys values, but they should be tightly aligned to your long-term and short-term (or 1 year) goals. One interesting caveat to all this is that in our personal lives, the OKR framework can actually work well on an individual level. How can software engineers do so? How to Convert Company OKRs into Team Outcomes - Paycor Software infrastructure comprises one of the branches of infrastructure, without which the existence of a good hardware or network system may not be useful. Theyre easy to game on an individual level and probably wont reflect real value added. To some extent, all companies have a framework for setting goals. Engineering OKRs are about achieving measurable business outcomes. The lower-level objectives should support the higher-level ones. OKRs for Tech Leaders - Unlock:OKR The check-ins process can be automated with a platform like Tability that takes care of reminders, and distribute updates to the teams. 10 Great Examples of Engineering OKRs - Profit.co This could include objectives related to developing new technology solutions, testing new tools and platforms, and exploring emerging technologies. This is what makes them an objective measure of success, and not simply a documentation that energy has been spent. The two components of an OKR are Objective and Key Results. Sometimes, it can be challenging to blend OKRs of all teams into an absolute one that spells the organization's aspirations. 11 Must-Have Team Management Templates | Fellow.app It's easier to follow, measure results and correct the direction if circumstances changed. You can also createcompany wide OKRs wherethewholeorganizationcommits to the same goals, like thecompanys mission. One of the major benefits of using OKRs is that they are actionable. When OKRs are tied to the objective of any organization, it gives a clear picture for aligning its execution towards the vision. This objective focuses on tackling such challenges with the help of OKRs. Next, lets look at the second failure mode. Please note that the webinar will be in Greek . When creating the objectives, many companies miss doing so strategically. A quarterly review can shift from did we deliver the things we said wed deliver? to did we achieve the objectives we wanted? Combining those two questions helps an organization decide whether to continue on its path or modify it. to rely on employees to ask what it means. OKRs are a proven goal-setting framework for creating alignment, focus, and an engaged work culture to drive business outcomes. For example, the HR teams can help you understand why you even need OKRs in the first place. Even beyond their inception, OKRs are especially important for software engineers, because, as Cristos Goodrow, vice president of engineering at YouTube, says, "Engineers struggle with goal-setting in two big ways. It refers to interconnected equipment that enables the flow of unhindered services to the resources and resolving the major network and infrastructure issues. They must involve multiple team members. This could include objectives related to reducing hardware and software costs, optimizing cloud usage, reducing energy consumption, and improving resource utilization. . Again, a key result like this will lead the marketer to take fewer risks, in order to ensure that all of their campaigns get approved on the first attempt, thus reducing creativity and eliminating the potential for significant performance improvements. This can lead to increased employee engagement and motivation, as individuals have a clear understanding of what they are working towards and why. Asking employees to set their own individual objectives and key results generally leads to one of two results: Lets start with the first failure mode. Combining clear objectives with a small set of specific, measurable results and a regular process of reviewing progress toward those measures is what makes OKRs truly useful. Where OKRs often fall short, however, is when theyre applied at the individual contributor level. For example, a more meaningful goal for the engineer might be to improve the accuracy of search engine results by 25% but thats not something she can achieve on her own, since it would involve not only the coding of the search algorithm, but also the design of the search results page, the personalization of results to specific users, the analysis of large quantities of data, and many other components. The important thing for each enterprise is to identify the objectives that are relevant to a specific context (market forces, customer requirements, competitive landscape, regulatory environment, etc.) In most companies,top-levelmanagementdecides what the goals are and everyone else has to follow. Its more useful to think about the OKR process than it is to just consider the objective and the key result bits. Learn More: Software Engineering vs Software Development: What Does Your Team Need. Get to know OKRs | Microsoft Learn Key Result: Take three courses on the latest programming languages. Our free demo helps you in understanding our product in detail, so you can save time that you spend on onboarding process. Meanwhile, an OKR will have a goal followed by three to five key results. OKRs measure the progress of an organization towards a specific goal. An OKR is a popular management strategy that defines objectives and tracks results. IT departments can also use OKRs to focus on cost optimization. They choose targets they know they can hit, rather than taking a risk on more ambitious goals. Additionally, setting clear objectives and key results can help teams stay focused on. The measure of success is not what the individual does (the output), but how those who interact with the individuals work change their behavior (the outcome). Implementing the OKR system can pose a challenge for many project leaders. 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Studies show that team members are more engaged in their work and more productive when they have a clear idea of what the team is trying to achieve and, more importantly, the significance of the task. 14 OKR Examples - How To Write Effective OKRs in 2023 2023 ClickUp | Security | Your Privacy | Terms, Public Relations and Communications OKR Examples, Spekit uses ClickUp to track quarterly OKRs, 10 Project Scope Templates and Scope Document Examples, 10 Career Map Templates to Empower Your Teams Growth Path, 10 Easy-to-Use Feedback Form Templates & Examples, 7 of the Best Lessons Learned Templates for Excel and ClickUp, ClickUp Changes the Game for Software Development Teams, 9 Common Meeting Types The Best Types of Meetings for Teams, The Step-by-step Product Development Process Guide, 8 Marketing Goals Examples to Achieve Your Objectives, 7 Free OKR Templates: Objectives and Key Results in Excel, 20 Essential Product Management Templates, 10 Free Goal-Setting Templates (Excel, Word, ClickUp), 50 Effective Construction Project Manager Interview Questions, 10 Best Hubspot Integrations You Need to Know About in 2023, 10 Free Product Marketing Templates & Examples, Drive 1M organic traffic visitors to the blog by [date], Include at least seven internal links per blog post, Include descriptive alt text for every static image and GIF per blog post, Audit current blog process every two weeks, Reduce feedback loops from department heads from five days to two days, Create a blog process dashboard to eliminate 100% of bottlenecks, Identify 10-15 common requests and build task templates, Decrease request backlog by 60% across all departments, Increase number of team team satisfaction score by 85% by the end of [date], Decrease one-off email requests in the shared inbox by 55%, Develop three video tutorials to reduce in-person training meetings, Identify one owner and three co-authors to optimize the, Decrease average time to approve department requests from three days to one day, Audit team calendar every two weeks for meeting relevancy, Increase on-time task completion rate from 60% to 90%, Build personal development plans with 100% of the team, Increase task success rate from 80% to 95%, Submit 5-8 training and coaching opportunities, Interview 30 customers every month to provide suggestions for improved use of products/services, Decrease product-related complaints from 45 to 20, Maintain a max 24-hour response time in the support queue, Defined documentation of 3 core responsibilities: Lead, Manager, and Specialist, Launch Support department growth plan and org structure by [date] (, Launch Lead and Manager certification and continued skill building/training by [date], Build one feedback loop dashboard between managers, leads, and squad members, Increase customer feedback rate from 8.9 to 9.9, Improve employee satisfaction score from 7.6 to 8.9, Launch squad reorganization plan by [date], Increase percentage of support tickets resolved per week from 60% to 80%, Find 30-50 volunteers across the organization to test features before launch, Decrease time to fix critical bugs in production from 24 hours to 16 hours, Pilot a test project in the first four months for individual feedback and results, Implement automated performance reporting by [quarter and year], Launch communication dashboard for all issues and risks by [quarter and year] (Check out these, Improve response time from 20 to ten minutes, Audit non-critical meetings on the team calendar every two weeks to determine if necessary, Hire four new events coordinators by the end of the quarter, Participate in 3-5 events training classes every two months, Set and track 8-10 individual contribution tasks by [date], Increase percentage of post-show engagement from 12% to 40%, Host training sessions for all on-site volunteers one month before the event, Generate 500K in sales pipeline from the event by [date], Create 5-7 monthly topics for high-level transparency, Collect 10-15 post-meeting surveys for evaluation, Increase participation rate from 70% to 90%, Source and test cloud-based software to launch in [date], Process policy changes from 24 hours to eight hours, Increase employee office satisfaction score from 7.8 to 9.8, Offer one new product option each quarter, Establish a reward point system for complimentary company swag, Implement quarterly training for facilities staff, Increase office satisfaction rating from 88% to 98%, Reduce spending on office supplies from 20% to 10%, Source and test 3-5 booking software with mobile capabilities, Evaluate current room usage to propose 5-8 solutions for workplace design and costs, Reduce booking conflicts from 20% to 12% by the end of the quarter, Decrease time spent on switching between inboxes and voicemails from 14% to 5%, Lower resolution time from 24 hours to ten hours, Create a knowledge base for 10-20 most common requests that can be resolved without creating a ticket, Offer one personalized training program for eligible team members, Offer two employees each month to shadow leadership team members, Host free education seminars for all team members every six weeks, Integrate all purchasing requests to cloud-based software by [date], Adjusting spending levels across all departments by 30% without sacrificing quality, Decrease contracts and payments uploading time from two hours to 30 minutes, Decrease time spent backtracking receipts and logs from two weeks to three days, Develop 5-7 training materials for HR coordinators to build interview skills, Propose 7-10 manual tasks to automate using, Create a 2-4 minute video for policy update and awareness, Source and launch one communication channel within the first 20 days in [date], Maintain employee retention rate above 80%, Create free and available 24/7/365 online professional programs for the top 10 roles, Source and implement one mobile-friendly software in the first 30 days of [date], Decrease average ticket response time via mobile from one hour to 15 minutes, Increase number of training videos and materials from one to four, Set, track, and manage pricing terms for top 3 critical business systems, Propose 3-5 target operating models to adopt by [date], Decrease monthly software spending from $10k to $5k, Bring software and application usage from 12 to three, Perform audits every four weeks to assess individual workloads and software usage, Improve operational efficiency from 78% to 89%, Propose 3-5 solutions for a mobile-first communication tool, Achieve a score of 90 in internal communications surveys, Increase goal completion rate from 74% to 89%, Meet with 10-15 team members for role-specific needs and issues, Create one data use plan and publish it in the first 30 days of [quarter], Increase approval turnaround from three days to one day, Create four levels to categorize request type, Develop new form agreements to launch by [date], Increase Net Promoter Score (NPS) from 30 to 45 or better, Source 3-5 marketing agencies for asset and messaging, Drop four public previews before the launch date, Write 15 blog posts to help promote the podcast, Gain 5,000 podcast subscribers in the first month of launch, Increase email newsletter open rates from 40% to 60%, Increase positive mentions from customers from 50 to 80, Send all hardware and application access within three days of their start date, Replace text-based manuals and guides with visual aids by [date], Implement onboarding dashboard to reduce overlap work from 12% to 5%, Offer 5-7 online courses for continued growth, Conduct role-specific training every eight weeks, Streamline all tasks and HR paperwork into one task list per role by [date], Determine one onboarding coordinator to oversee individual department onboarding activities, Perform testing interviews with ten key accounts, Increase speed of product bug resolution by 75%, Hire 2 UX designers and 3 product managers by [date], Perform six one-on-one product training sessions for new hires within 60 days of their start date, Evaluate 3-5 individual contributors going beyond their roles to improve processes and product, Host five Lunch and Learn sessions to showcase new features before launch late, Increase learning time with each department from 5% to 15%, Conduct five cross-functional knowledge sharing sessions, Publish three original brand stories every week, Create a templated creative collateral kit by [date], Audit assets every four weeks for necessary updates, Increase outreach activities from 20% to 40%, Convert influencers into affiliates from 8% to 20%, Interview ten current affiliates for feedback, Publish official criteria guide by [date], Increase score of automation tests from 75% to 89%, Data validation is completed within one hour after testing, Identify one lead in each department to gather communication feedback bi-weekly, Share the progress of unfinished and completed work two hours before the end of the workday, Reduce team meetings from twice a day to once a day without sacrificing quality, Maintain review response time of fewer than eight hours on every task, Create a Master Feature and Team Lead list by [date], Identify 5-7 categories of bug severity by [date], Conduct three request button tests each month, Increase Request Demo form submissions from 40% to 60%, Require one enterprise and one startup sales webinar participation per month, Collaborate with the product team to produce a knowledge wiki by [date], Increase customer satisfaction score from 50% to 89%, Implement 5-7 strategies for personal presentation plans for enterprise customers, Increase monthly leadership posts from 20 to 50, Increase audience impressions from 16,00 to 20,000, Maintain video content posts at 4 per week, Increase response rate to social media comments from 45% to 65%, Increase the number of Twitter mentions and replies from 2,000 to 4,000 by [date], Increase customer satisfaction score from 78 to 89, Hire two social content specialists by [date], Propose 2-4 strategies by [date] to promote and distribute content, Propose a financial plan for cost implementation and technology resources by [date], Identify five top roles to pilot a trial run by [date], Launch performance coaching program by [date], Interview 200 team members to gather learning opportunities feedback, Allocate 20 hours per T&L team member per month for training compliance, Achieve aweekly Employee Satisfaction Scoreof >8, Survey ten candidates and 100 new employees for improvements, Collaborate with the marketing and creative teams to reskin the most viewed, Build ten sustainable sets for perpetual use, Develop training materials for equipment handling by [date], Partner with Recruiting team to fill four on-call videographer roles, Hire two editors and four video coordinators, Offer one training seminar for all team members every six weeks, Interview ten team members for feedback on the current process, Research top-performing and less-engaged video content to propose 3-6 writing strategies, Task = the tactics/activities to get there .
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