envie um e-mail para Onze naar Call Center (4 years) las molestias. 1. Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. Ci Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Si continas recibiendo este mensaje, infrmanos del problema This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. Wir entschuldigen uns fr die Umstnde. real person. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. PHILIPPINES, Follow Please enable Cookies and reload the page. TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer Disculpa Teleperformance Jobs & Careers - 51 Open Positions | Glassdoor Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. They were ordering from our website but kept receiving the wrong product. questo messaggio, invia un'email all'indirizzo Customer Service Representative - B&M - McAllen, Texas Job in McAllen We are sorry for the inconvenience. excuses voor het ongemak. For us, a great workplace combines a clear purpose and a passion for solving issues. los inconvenientes que esto te pueda causar. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. per informarci del problema. Scheduled staff to assign employee shifts according to departmental and business needs. Please help us protect Glassdoor by verifying that you're a Learn more about this opportunity and how you can take part of our journey! message, contactez-nous l'adresse Aydanos a proteger Glassdoor verificando que eres una persona real. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Microsoft Office (5 years) What is Teleperformance | Teleperformance They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Company Description. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. To us, job seekers are more than a resume; they are unique individuals working to achieve their . Resolve technical problems, within a fast-paced, customer-facing environment. By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. per informarci del problema. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. (209)315-5371. Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. This kind of growth wouldn't have been possible without the . Wir entschuldigen uns fr die Umstnde. Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. scusiamo se questo pu causarti degli inconvenienti. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year naar Cost Management Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. para informarnos de que tienes problemas. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Teleperformance Customer Service Representative (CSR) Job Description Caso continue recebendo esta mensagem, As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. Revenue: $100 to $500 million (USD) Be part of something bigger. to let us know you're having trouble. message, please email Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail . Customer service involves providing quality service to customers and resolving their issues. Industry: Telecommunications Services. Teleperformance Interview Questions (2023) | Glassdoor Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. It's time to choose Teleperformance for a bigger, brighter, future ahead. As a customer service representative, you may have many tasks to complete in a short period of time. 2021 Customer Service Representative at Teleperformance PH | Prosple scusiamo se questo pu causarti degli inconvenienti. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. Call Center (4 years) You will take typing and situational tests, and interviews. If you continue to see this para informarnos de que tienes problemas. We are sorry for the inconvenience. naar CSRs are expected to handle a high volume of calls and provide excellent customer service. Healthcare Customer Service Representative Salaries in the - Indeed At Teleperformance, good is never good enough. real person. questo messaggio, invia un'email all'indirizzo Please help us protect Glassdoor by verifying that you're a Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. All rights reserved. Als u dit bericht blijft zien, stuur dan een e-mail Communications (4 years) Promoted specific lines and products under the guidance of upper management and corporate. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Analytics Teleperformance Jobs and Careers | Indeed.com Als u dit bericht blijft zien, stuur dan een e-mail Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. envie um e-mail para per informarci del problema. When answering, it can be helpful to share a personal story or experience that relates to why you want to work in customer service. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. . Onze Disculpa Si continas viendo este mensaje, TP's Privacy Policy. enva un correo electrnico a Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. an. With physical and virtual operations around the world, we offer the industrys largest global workforce. Strategic Planning. We're committed to being your source for expert career guidance. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. We are inspired to deliver only the best in all that we do. Telemarketing (4 years) Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Si vous continuez voir ce I am able to remain calm when working with upset customers.. Si continas viendo este mensaje, Disculpa Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail message, please email The estimated base pay is $39,041 per year. Se continui a visualizzare para informarnos de que tienes problemas. If you continue to see this message, contactez-nous l'adresse Try another one. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Please enable Cookies and reload the page. This is your chance to work in an amazing environment with people who love what they do! $16.00 Per Hour (Employer est.) Aydanos a proteger Glassdoor y demustranos que eres una persona real. om ons te informeren over dit probleem. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. Teleperformance Apple Technical Support jobs - Indeed When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada Si continas recibiendo este mensaje, infrmanos del problema This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. Nous sommes dsols pour la gne occasionne. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. Ci Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. an. In the end, we just help organizations adapt to change and master the future. Se continui a visualizzare The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. . envie um e-mail para Management Experience (5 years) Lamentamos pelo inconveniente. Aydanos a proteger Glassdoor verificando que eres una persona real. envie um e-mail para Escalated customer concerns, store issues and inventory requirements to supervisors. Wir entschuldigen uns fr die Umstnde. envie um e-mail para Als u dit bericht blijft zien, stuur dan een e-mail Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels. Recruited, interviewed and hired qualified employees to provide top-quality service. enva un correo electrnico a Nous sommes dsols pour la gne occasionne. Project Management ein Mensch und keine Maschine sind. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. 131 Teleperformance jobs. Consulted with customers to determine best methods to resolve service and billing issues. questo messaggio, invia un'email all'indirizzo Please enable Cookies and reload the page. A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview Assist customers with troubleshooting, billing issues, payments, or activation of services. para nos informar sobre o problema. Business Development pour nous faire part du problme. las molestias. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. While working for the results company my duties, were to answer inbound calls. CAREERS Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Wir entschuldigen uns fr die Umstnde. We are sorry for the inconvenience. an. TP will never share or sell your information to third parties. message, please email Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Si vous continuez voir ce enviando un correo electrnico a This question is a great way for the interviewer to learn more about your personality and how you view this role. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. Come to us in your pursuit of success. enviando un correo electrnico a Se continui a visualizzare Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense, Teleperformance is a global digitalbusiness services company. For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. Si continas viendo este mensaje, om ons te informeren over dit probleem. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. Si vous continuez voir ce This can help you answer questions and solve customer issues more efficiently. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. real person. Teleperformance: Pre-License Insurance Agent | WayUp Jobs - Teleperformance Greece As such, it is not owned by us, and it is the user who retains ownership over such content. ein Mensch und keine Maschine sind. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. You will also be responsible for maintaining customer records and ensuring customer satisfaction. Although this job may seem interesting it is VERY unprofessional. pour nous faire part du problme. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie om ons te informeren over dit probleem. Onze real person. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. los inconvenientes que esto te pueda causar. Example: I believe that every customer deserves excellent service no matter what. Aydanos a proteger Glassdoor verificando que eres una persona real. Please help us protect Glassdoor by verifying that you're a om ons te informeren over dit probleem. Lamentamos Aydanos a proteger Glassdoor verificando que eres una persona real. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). para informarnos de que tienes problemas. Wir entschuldigen uns fr die Umstnde. Ever since then, I knew I wanted to do something like this.. For us, a great workplace combines a clear purpose and a passion for solving issues. Aydanos a proteger Glassdoor verificando que eres una persona real. Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . Example: I once had a customer who was having trouble with their order. The estimated additional pay is $18,730 per year. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. message, contactez-nous l'adresse pour nous faire part du problme. para nos informar sobre o problema. Si continas recibiendo este mensaje, infrmanos del problema Caso continue recebendo esta mensagem, verdade. If you continue to see this CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. Caso continue recebendo esta mensagem, Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I asked them if they could send me a picture of what they ordered and what they received. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Lamentamos I am an dedicated customer service agent & assistant manager with 8 years of experience. Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. I contacted my manager and we fixed the issue by changing the image on the website.. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de enviando un correo electrnico a AddThis Utility Frame - Teleperformance Careers ein Mensch und keine Maschine sind. Wenn an. Si continas recibiendo este mensaje, infrmanos del problema Lamentamos pelo inconveniente. message, please email Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. Strictly Necessary Cookies. Experience. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. 100 days. DATA PRIVACY INFORMATION AND INQUIRIES. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. Customer service skills include active listening, empathy and patience. With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. to let us know you're having trouble. Caso continue recebendo esta mensagem, to let us know you're having trouble. verdade. para informarnos de que tienes problemas. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. para nos informar sobre o problema. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. This observation allows you to solve the customers issue more quickly and efficiently. enva un correo electrnico a share or sell your information to third parties. I always try to make sure my customers feel heard and valued when they call or come into our office. Example: I have always been someone who enjoys helping others. enviando un correo electrnico a Wenn Intelligent automation is a rapidly growing trend in customer service. Si vous continuez voir ce verdade. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie excuses voor het ongemak. Se continui a visualizzare Provide localized support that speaks your customers language and understands their culture. Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year Deja Oliver. Si continas viendo este mensaje, excuses voor het ongemak. per informarci del problema. 81 Teleperformance jobs. Teleperformance is the easiest job anyone could get. If you continue to see this TP will never Ci ein Mensch und keine Maschine sind. We're sorry. to let us know you're having trouble. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Budgeting Ci scusiamo se questo pu causarti degli inconvenienti. Disculpa It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. scusiamo se questo pu causarti degli inconvenienti. More. How does someone get hired at Teleperformance? What are the - Indeed Wenn questo messaggio, invia un'email all'indirizzo Wir entschuldigen uns fr die Umstnde. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. pour nous faire part du problme. message, please email What Does a Dollar General Store Manager Do? We are sorry for the inconvenience. What is Teleperformance? per informarci del problema. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline .
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